Nederland 
Spain 
France 
Italia 
Germany Jiffy Steamer
Reliable support, clear answers.
The support page provides an overview of frequently asked questions about Jiffy Steamer, such as which model is suitable for home use or retail stores, how long and how often the appliance can be used, and how to operate it correctly.
It also includes answers about specific applications and uses.
order now
Top 3 Garment Steamers
In our Top 3, we offer 2 types of garment steamers: the compact handheld steamer and the garment steamer.
The compact handheld steamer is ideal to take with you when travelling, or when you want to refresh a single garment. We recommend using the garment steamer when you want to steam multiple garments.
Support
For domestic use, we generally recommend the J-2000. This steamer is ready to use within an amazing 2 minutes. If you expect to use it on rare occasions only, i.e. less than once a month, the Esteam travel steamer would be a good option.
For daily use in a fashion store we would recommend the J-2000 or the J-4000. If the steamer is to be used intensively or for long periods of time, we would recommend the J-4000 as the most appropriate. In case of a stone or tile floor, the J-4000 M is most suitable, as this model has a metal steam head and a wooden handle. This means that in case of the steamer accidentally landing on the floor, there is less chance of it breaking than a standard plastic model.
Yes, you can. This applies to both the J-2000 and the J-4000. If the steamer is purchased for commercial use, where it would likely be used more intensively than in the home, the J-4000 is the best option, as it is especially developed for professional use.
When steaming, you place the steam head lightly on to the material to be steamed. The steam will automatically remove the creases. Avoid placing the steam head directly on to velvet or silk during steaming.
Collars and cuffs require more pressure than is provided by a steamer. In order to re-shape them, you need to use a press or an iron and press firmly.
Yes, you absolutely can. We mainly supply shops and other professional customers, but we also sell to private individuals on advance payment using iDeal or by credit card.
Private customers are required to pay in advance. Business customers who have a VAT number (Netherlands and Belgium) and a Chamber of Commerce number (Dutch companies) can pay on invoice.
All prices are excluding VAT unless mentioned otherwise
Warranty
All Jiffy steamers come with a 2-year warranty.
Repairs done by us come with a 6-month warranty.
There are two exceptions:
- Lime scale damage is not included.
It is import to clean the steamer regularly. - Improper use. This could include filling the tanks with a fluid other than water.
We recommend that you give us a call first. The problem may be easy to solve over the phone.
If we cannot solve the problem over the phone, we will ask you to send us the steamer. We operate under the ‘carry-in’ principle, which means that it is your responsibility to send us the steamer at your own expense.
You can also drop the steamer off in person. Please contact us by phone first.
We will in the first instance repair the steamer. We will only exchange the steamer for a new one under exceptional circumstances.
All prices are excluding VAT unless mentioned otherwise
Returning your order
Return postage is at the expense of the customer.
You may return the steamer within 14 days of receipt. Conditions:
- It must be in its original packaging
- It must have all parts
- It must not be damaged
Return postage is at the expense of the customer.
If you have returned the steamer according to the instructions above, you are entitled to receive your money back.
We aim to return your money within 1 week of receipt of the article(s).
We will return the money by the method you used to make payment. Payments by credit card are returned to your credit card, Paypal to Paypal, etc.
All prices are excluding VAT unless mentioned otherwise
